Memory Clinic

At Phoenix Mental Health Services, we understand how worrying memory problems can be for you or your loved one. Our Consultant-led Memory Clinic provides expert, nationwide assessment and diagnosis, ensuring you receive timely and transparent care without unnecessary delays.

book an expert-led assessment today

WE OFFER:

A Free Initial Memory Screening
A Detailed Online Memory Screening Assessment costing £2,250.

Why Choose Our Memory Clinic?

Specialist Expertise

Consultant-Led Care
  • Your assessment will be conducted by a Consultant Old Age Psychiatrist, ensuring you receive expert, compassionate, and personalised care.
  • Our team has years of experience in diagnosing and managing memory conditions, including dementia.

Nationwide Access

No Long Waiting Times
  • NHS waiting lists for memory assessments have increased significantly due to the ageing population and capacity issues in the public sector.
  • We provide assessments without the long wait.
  • Our services are available nationwide, ensuring accessibility no matter where you are in the UK.

Comprehensive Service

Reliable & Timely Alternative to the NHS
  • Our service follows NICE guidelines [NG97] like NHS memory clinics—same high standards, no long wait.
  • Clear pricing, no hidden fees.
  • Consultant-led approach for accurate diagnosis.
  • We support prevention & self-management for better cognitive health.

Your Memory Assessment Journey

Step 1:

Complete an Eligibility Form


  • You (or a family member) will complete a short eligibility form to determine if an assessment is appropriate.
Step 2:

Free Initial Memory Screening

  • You will have a remote video consultation with one of our therapists.
  • They will conduct a pre-screening using the same tool used in NHS memory clinics.
  • This step is completely free and helps determine whether further evaluation is required.
Step 3:

Payment & Detailed Online Memory Screening

If further assessment is needed, you will be asked to pay the assessment fee of £2,250.

  • You will have a more detailed online memory screening with one of our therapists.
  • You will be asked to complete some questionnaires to gather more information about your symptoms.
  • An MRI scan will be arranged at a partner provider closest to you.
  • We will contact your GP to obtain relevant physical health information.
Step 4:

In-Depth Consultant Assessment

  • You will have a specialist psychiatrist consultation, where they will conduct a detailed clinical assessment.
  • Your full medical history, lifestyle factors, and concerns will be explored in detail.
Step 5:

Clear Diagnosis & Personalised Plan

  • Whether you need treatment, lifestyle advice, or reassurance, we will provide a tailored plan to support your needs.
  • We recognise that not everyone wants a formal diagnosis—but everyone deserves an explanation for their memory concerns.
  • Family members can be included in the process, ensuring a supportive and holistic approach to care.
Request a callback

Request a Callback

We recognise that not everyone is comfortable with online booking and digital platforms. That’s why we offer a personal callback service – just fill in the form and we’ll get in touch.

Telephone: 0370 162 0673
Email: [email protected]

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The Personal Impact of Delayed Diagnosis

  • Living with undiagnosed memory problems can be frightening and frustrating for both you and your loved ones.
  • Without a diagnosis, you may struggle with uncertainty, making it harder to plan for the future or access the right support.
  • Early diagnosis allows for early intervention, which may help slow progression, improve daily functioning, and enhance quality of life.
  • Family members also benefit – understanding what is happening enables them to provide better support and seek appropriate resources.
  • Many people who receive an early diagnosis feel a sense of relief, as they can take control of their health and make informed decisions about their care and lifestyle.
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Meet Our Expert Consultants

We are proud to have a team of Consultant Old Age Psychiatrists leading all assessments. Our specialists bring years of experience in diagnosing and managing memory conditions. They are highly skilled, compassionate, and committed to ensuring that you feel supported throughout the process.

Dr Martine Stoffels

Dr Martine Stoffels

Consultant

Dr. Stoffels leads the Phoenix Mental Health Services Memory Clinic, dedicated to individuals experiencing memory changes and concerns about dementia. She provides clear diagnoses and prompt treatments to stabilize symptoms as early as possible. All treatments are consultant-led and include a diverse range of options, from medication and r-TMS to nutritional programs, psychological support, and community psychiatric nursing.

Dr Andrew Kiridoshi

Dr Andrew Kiridoshi

Consultant

Dr. Kiridoshi has expertise in completing memory assessments, capacity assessments as well as assessing the full range of mental disorders including Depression, Anxiety and Psychosis. He places emphasis upon good communication skills, holistic care and developing a collaborative approach with clients.

Take Control of Your Cognitive Health Today

Don’t let memory concerns go unanswered. Get a timely, expert-led assessment today.

WE OFFER:

A Free Initial Memory Screening
A Detailed Online Memory Screening Assessment costing £2,250.
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