Fees/Payment T&C’s

Each of our practitioners charge different fees. The fee to see a Consultant Psychiatrist at Phoenix Mental Health Services start at £340 for an initial assessment and £210 for a follow-up. The starting fee to see one of our Psychological Therapists is £120 an hour. We also have a team of Community Psychiatric Nurses who charge between £65-£95 per visit. Our practice also offers a variety of treatment packages that start at £635. 

You can see more information about the various clinics and their costs here.

To see the fees our practitioners charge, click here.

Payment Terms and Conditions 

If you book an appointment with one of our clinicians through our website, it is important that you are aware of our payment terms and conditions. You will be asked to read these terms and conditions before booking and paying for your appointment.

Appointment cancellation:

If you cancel your appointment up to two working days before your appointment is due to take place, you will receive a full refund. If you cancel your appointment before 1 pm one working day before your appointment, you will receive a 50% refund. Appointment cancellation after 1 pm the working day before the appointment, or on the day of the appointment, will result in you not receiving a refund. If you would like to discuss these terms and conditions, or have any concerns, please contact our Practice Team on 0370 162 0673 (ext 1) or enquiries@phoenix-mhs.com before paying for the appointment on the website.

Appointment rescheduling:

If you wish to reschedule your appointment, this will be free if it is done up to two working days before your appointment is due to take place. If you reschedule your appointment before 1 pm one working day before your appointment, you will have to pay a £30 admin fee. You should contact our Practice Team to arrange this and they can take payment over the phone or you can arrange a transfer. You will not be able to reschedule your appointment after 1 pm the working day before the appointment, or on the day of the appointment.

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