Phoenix Mental Health Services are very proud of the services we provide to our clients. Please read the reviews below from people who have benefitted from our clinics and treatments.
Dr. Stoffels demonstrates neuropsychiatric expertise in acquired and progressive conditions within in-patient, residential and community settings. Working in close collaboration with other team members, her psychologically minded (including CAT-informed) approach to complex cases is evident in her formulation-led interventions that focus on more than medication.
– Anonymous
I have had a wonderful experience with Phoenix MHS. My family and I were offered swift appointments which allowed us to access the right care at the right time. Dr Danny Allen followed up with clinical letters immediately allowing us to utilise the information for support systems.
The appointments were very comfortable allowing free expression without being judged. Dr Danny made every effort to increase a sense of self confidence and restore some empowerment. It can be hard to find somewhere everyone feels comfortable enough to just be themselves. Dr Danny Allen provided this safe space for us.
In addition, the user-friendly portal has been very easy to navigate. All the little things are pre thought out and covered. We saw another clinician also who was equally as attentive and showed great empathy.
This service has been excellent. After being recommended to me by a friend I would also highly recommend the service.
– Anonymous
Dr Eleanor Tiangga, managed to see me very quickly and made me feel at ease throughout our session. Her attention to detail was second to none and communication was fantastic. I would highly recommend.
– Anonymous (ADHD Clinic)
Dr. Stoffels truly stands out in our neurorehabilitation team, because of her unparalleled dedication and compassionate care. She consistently goes above and beyond, not only in her clinical expertise but also in her genuine concern for her patients’ well-being. Her ability to listen attentively, offer personalised treatment plans, and provide emotional support sets her apart from many other clinicians. She is not just a great Doctor but a true advocate for her patients, always striving to make a difference in their lives. Her hard work and empathetic approach make her an invaluable asset to our team and a model for excellent patient care.
– Anonymous (ADHD Clinic)
I have had the pleasure of working alongside Dr. Stoffels for over 15 years. I have no reservations whatsoever in recommending her. She is dedicated to providing a caring, sensitive and professional service to those who come under her care. She possesses vast knowledge and expertise in case management that directly benefits her patients. Coupled with an open, honest approach to those being referred, undergoing treatment or professional colleagues she is a true gem. I could not recommend her more highly.
– Anonymous
Dr Allen is always extremely helpful and made me feel comfortable opening up about difficult topics. I recently had a review and it was a breath of fresh air to be listened to. I’d highly recommend Phoenix Mental Health Services.
– Anonymous (ADHD Clinic)
Dr Vinod Singaravelu is a knowledgeable, friendly and attentive clinician who took the time to understand my daughter's needs and provided a plan for initial treatment with a follow-up consultation in a month's time to monitor progress.
– Anonymous
Dr. Stoffels exemplifies exceptional dedication and compassion within our acquired brain injury team. Her relentless commitment to patient care, combined with her deep expertise, ensures that each patient receives personalised and effective treatment. Families can trust her comprehensive approach and unwavering support, making her an invaluable choice for their loved ones' care.
– Anonymous
It's like I've been driving with the handbrake on and no wheels; metal on tarmac. Then lisdexamfetamine magicked me a whole new working car.
– Anonymous (ADHD Clinic)
I don't think I can remember a single hour of my life that didn't involve the inside of my head sounding like a busy restaurant, permanently, since childhood.
That has now stopped. After a mere 2 hours. Truly unreal. I honestly don't know what to say.
For the first time in my life my brain feels like it belongs to me, rather than being a shared resource with a box of feral raccoons.
– Anonymous (ADHD Clinic)
Dr. Stoffels is very professional and very helpful. She will listen with no judgement. She helped me understand better the needs of my patients who have special needs, neurodiversity and ADHD. I highly recommend her.
– Anonymous
Dr Allen honestly made my day. Not just because of the outcome of the appointment, but because he was so upbeat, funny, and truly easy to open up to.
– Anonymous
Dr. Stoffels is a highly skilled and knowledgeable psychiatrist, working in the field of acquired brain injury. She is well respected by her colleagues due to her positive approach to team working and her leadership skills. Those working with her appreciate her ability to conceptualise clients needs, which then contributes to the overall rehabilitation plan for the individual.
– Anonymous
The service provided here was timely and most definitely person centred. I’d lost a lot of confidence recently, having such a positive encounter was required and definitely experienced with the highly experienced clinicians. The doctor was very approachable, listened and unravelled what bought me here and made a plan moving forward. The system feels very well designed for those who may struggle with executive functioning or remembering passwords. The whole experience has been a really important step in my life towards self discovery and growth. I would recommend the service to friends and family if they needed it.
– Anonymous
When taking over a client in the community, it is often challenging to piece together their historical and current information. Fragmented records can make it difficult to provide the right support and accurately assess risks. This is especially problematic when a client is in crisis and requires immediate intervention, as the process of gathering information can be time-consuming and costly.An integrated assessment addresses these challenges by consolidating historical data with an up-to-date evaluation of the client’s current needs. Additionally, in-depth knowledge of healthcare pathways and associated funding routes ensures that care plans are both realistic and effective.
With experience in both inpatient and community settings, Dr. Stoffels is uniquely positioned to support clinicians in making well-informed care recommendations, particularly during transitions. Her expertise made a significant difference in effectively communicating my client’s clinical needs to the deputy, social services, and the criminal defense solicitor.
I highly recommend this service.
– Anonymous
Eleanor went above and beyond to help my son, she stepped in to help us at 6am on a bank holiday Monday and continued to offer support and advice through a difficult period.
– Anonymous
Dr Tiangga is a real credit to any organisation she works with, I followed her here from her last practice and should she ever decide to move on I would follow her again in a heartbeat. I have seen a lot of psychiatrists over the last 20 years and Dr Tiangga is the best I have worked with.
– Anonymous
I have had the privilege of working alongside Dr. Stoffels on several complex and very challenging cases within the community. Her approach to risk assessment is robust and holistic, always placing the client’s needs at the forefront. Dr. Stoffels demonstrates a remarkable ability to balance empathy with a thorough consideration of the perspectives of the family, clinical team, and wider support systems both private and statutory. Her expertise is up-to-date and specialised, particularly in working with individuals facing frontal lobe paradox, neuro-motivational disorders, challenging behaviours, forensic footprints, and substance misuse. Dr. Stoffels consistently collaborates closely with clients, their families, and interdisciplinary teams, offering expert advice and guidance in a way that is both readily accessible, straightforward, and practical. Her dedication to providing high-quality, client-centered care makes her an invaluable asset to any case.
– Anonymous
I was diagnosed with bipolar disorder six years ago. I benefitted from NHS and private psychiatric care in Oxfordshire for four years, before moving to Beaconsfield where I was referred to Dr Allen. Now, aged 32, I have never felt better. I attribute that in largest part to Dr Allen’s professionalism and experience. To give a flavour of his methods:
Dr Allen has true expertise; he is authoritative but quietly unassuming in his approach. Dr Allen establishes a strong and genuinely empathic doctor-patient relationship that is based on mutual trust. I have never felt so comfortable, open and honest with a psychiatrist before.
Dr Allen is also extremely patient, almost subtle in his approach. Patients are rarely surprised when they are first diagnosed - after all, it is your life history - but then what? Mental illness is a difficult thing to accept because it trespasses on your (subjective) perspective of who you are. Acceptance means coming to terms with the objective prognostic nature of the diagnosis and its treatment. It took me years to get to that stage. Dr Allen maintained his patience and he acted as the voice of reason - that is no small comfort during a transitional period when you cannot always trust your thoughts. Bipolar disorder did not define me; but I accepted it at last.
Finally, the search for the most appropriate treatment(s). This can be a frustrating process - we are all different and there is no substitute for trial and error. Dr Allen communicated his strategy clearly and he was only too happy to involve me in the decision making process, which included making appropriate dosage adjustments based on my feedback as a medication-sensitive individual. Not only is that degree of personalised care a rarity, it was also very clever: it empowered me; it gave me some degree of control over my treatment; I willingly complied and my condition improved markedly as a result.
I have never looked back and I wholeheartedly recommend him.
– Male, Beaconsfield
Eleanor was extremely helpful, talked me through treatment options really clearly and was very friendly and professional throughout. I was apprehensive about switching care providers after she moved but I am now confident I made the right decision.
– Anonymous
I feel moved by the care and thoughtfulness, I have had theraputic consultaions before which have been difficult, attention to my history and focus on how I need to work has been perfect, this means I can achieve a theraputic process for the first time ever. I have learned helpful, actionabale activities to help me. I am grateful and excited for what I can achieve.
– Anonymous
Since taking the medication I feel so much better already I was surprised how quickly it work. I am feel so good which I haven't for years and am so positive and happy. Thank you so much Dr Allen.
– Anonymous
Dr Allen and the Phoenix team have been an amazing help to me. The change their efforts has made in my life is beyond what I can sum up in a few lines.
The entire process was delivered with patient care being at heart of the Phoenix team.
I have to say - Dr Allen is one of the few doctors you will find who actually continues to work in line with the guidelines and best practices. This is one of the reasons why he’s delivery an amazing care to his patients.
I’m keen to support the Phoenix team as much and any way I can in raising awareness and enabling the team to expand its care coverage to patients out there who may not know or may not be able to afford the care.
– Male, Reading
I would like to thank Dr Allen for the support he has given me and my husband in the few times we have seen him.
We have seen him at very emotional times for us and his support has helped us very much. I think he is a very caring doctor and this is shown with the attention he reminds his patients of the appointments or the fact that he checks on the status of his patients. This is important for me as I never felt alone.
I would not hesitate to recommend Dr Allen to anybody for his medical expertise but also for the way he has treated me and my husband who came with me to some of the appointments.
– Female, High Wycombe
It's hard to find a therapist that gels and I found that immediately with Dr Tiangga, hence moved over with her to your practice. A rare gem. She knows me to share best recommendations then shares my first comfort zone to get to the best-one. It's very refreshing.
– Anonymous
I want to thank you for your knowledge, help and prescribing these two excellent drugs, as it's really made a very positive impact on my health and well-being - the biggest impact any doctor has managed yet.
– Male, Beaconsfield
Thanks to Reinhard at Phoenix for his dedication and focus on my wellbeing and providing me with the tools to embrace a positive future.
– Male, Marlow